Privacy Policy
Overview
This privacy policy (Policy) sets out how KangaSys Pty Ltd (we, us and our) collects, uses, stores, and discloses your personal information.
We respect your right to privacy, are committed to safeguarding the personal information of our customers, partners, and users, and comply with applicable privacy and data protection laws wherever we operate.
By providing us with personal information, you consent to the terms of this Policy and the types of use and disclosure described in this Policy. If you are based in the EU or the UK, the legal basis for our data processing is GDPR Article 6(1)(a) and Article 6(1)(f), depending on the context.
What is personal information?
In Australia, personal information is any information or opinion about an identified individual, or an individual who can reasonably be identified. Personal information/data in other countries may also broadly include any data that relates to an identified or identifiable natural person.
What personal information do we collect and hold?
The types of personal information we collect depend on your interactions with us. This may include:
• Name
• Email address
• Home or work address
• Work information (e.g. employer, role/position)
• When you register for and use our services:
o Email address (used as your unique user ID)
o IP address
o Country, region, locale, preferred language and time zone
o Device details (manufacturer, type of device, operating system, browser, versions, screen dimensions)
o Activity history relating to your use of our services
We may also collect additional information when you:
• Apply for employment with us
• Provide feedback or participate in surveys/promotions
• Update your content or email preferences
• Provide payment or billing information
• Interact with our team electronically or in person
Why do we collect, hold, and use your personal information?
We collect, hold and use your personal information to:
• Verify your identity in order to provide secure access to our products and services
• Deliver and personalise our products and services
• Manage our relationship with you
• Contact you with important updates or responses to queries/complaints
• Send you marketing material (with your consent)
• Understand how you access and use our services, so we can improve them
• Comply with our legal obligations, resolve disputes, and enforce agreements
If you do not provide us with personal information, we may not be able to provide you with our products or services.
How do we collect your personal information?
We collect information in several ways, including:
• Directly from you (via forms, communication, or service usage)
• Automatically, when you access our website or use our products/services
• From your employer or organisation when they register you as a user
• From trusted third-party providers where relevant
We may also use cookies and analytics tools (e.g. Google Analytics) to understand website usage.
Cookies
A cookie is a small text file stored on your device. We use:
• Persistent cookies – to speed up future visits to our website.
• Session cookies – to help manage display and functionality during your visit.
You can disable cookies in your browser, but some features may not function properly.
How do we store personal information?
We store information in secure computer systems and databases operated by us and our external service providers.
Data may be processed or stored in regions where we, our affiliates, or our service providers operate, typically including:
• Australia (for Australian and global customers)
• United States (for US-based customers)
• Singapore (for Asia-based customers)
Security Measures
We use strict safeguards to protect personal information, including:
• Identity and access management controls
• Encryption in transit and at rest
• Regular penetration testing and security reviews
• Mandatory two-factor authentication for staff
• Staff compliance with information security policies
We destroy or anonymise personal information once it is no longer required, unless required to retain it by law.
Who do we disclose your personal information to, and why?
We may share your personal information with:
• Employees and related companies of KangaSys
• Third-party suppliers and service providers who:
o Host and maintain our services
o Provide analytics, customer support, and infrastructure hosting
o Assist us in delivering and improving our services
• Professional advisors, regulators, and law enforcement (as required by law)
We do not sell your personal information.
In the event of a merger, acquisition, or sale of assets, we may transfer personal information under confidentiality agreements, to the extent permitted by law.
Some of these parties may be located outside your country of origin, in which case we take steps to ensure appropriate safeguards (e.g. Standard Contractual Clauses for EU/UK data).
Do we use your personal information for marketing?
Yes, but only with your consent. We may use your information to offer products or services that may interest you.
You can opt out at any time by:
• Clicking the unsubscribe link in our communications
• Emailing us at info@kangasys.com
Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion or restriction of your information
• Request data portability (transfer to another provider)
• Object to processing or withdraw consent (where applicable)
We will respond to requests within a reasonable timeframe and as required by applicable law.
Complaints and Contact
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:
Email: info@kangasys.com
Address:
KangaSys Pty Ltd
Level 5 Nexus Building,
4 Columbia Court,
Baulkham Hills NSW 2153
If you are not satisfied with our response, you may contact:
• The Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
• Your local data protection authority (if outside Australia)
© 2025 KangaSys Pty Ltd. All rights reserved.
